Privacy Policy
Last updated: March 30, 2026
Our Commitment to Your Privacy
At Friction Fix, we take your privacy seriously. We believe in transparency and want you to understand exactly how we handle your information. This policy explains what data we collect, how we use it, and the measures we take to protect it.
Information We Collect
We collect information that you voluntarily provide to us when you:
- Fill out our contact form (name, email, company name, message)
- Subscribe to receive updates and communications from us
- Communicate with us via phone, email, or other channels
- Engage our services for a project
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries: When you contact us, we use your information to get back to you and address your questions or project needs.
- To provide our services: If you become a client, we use your information to deliver and manage our services.
- To send occasional updates: If you opt in, we may send you information about our services, AI automation tips, and company news. You can unsubscribe at any time.
What We Do NOT Do
- We do NOT sell your information. Your data is never sold to third parties. Period.
- We do NOT share your information. We do not share your personal information with any third parties for their marketing purposes.
- We do NOT spam you. We only send marketing communications if you explicitly opt in, and you can unsubscribe at any time.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.
Third-Party Services
We use trusted third-party services to operate our website and business, including email delivery services (Resend) and spam protection (Cloudflare Turnstile). These services only process your data as necessary to provide their services to us and are bound by their own privacy policies and data protection obligations.
Cookies and Tracking
Our website uses minimal cookies necessary for functionality and security (such as Cloudflare's security verification). We do not use advertising cookies or invasive tracking technologies.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal information
- Unsubscribe from marketing communications at any time
- Opt out of any data processing activities
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions and email list subscriptions are retained until you request deletion or unsubscribe.
California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect and how we use it, the right to delete your information, and the right to opt out of the sale of your information. As stated above, we do not sell personal information.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this privacy policy or how we handle your information, please contact us: